French Sales Support Executive

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French Sales Support Executive

Permanent Role. Package to include Healthcare, Contributory Pension and Life Insurance.

Sales Support

Follow up communication with customers in agreement with the sales team regarding Pricing, Images / Certificates, Samples and other relevant topics coming from KAM meetings

      • Onboarding of new accounts
      • Coordinate Distributor / Corporate exhibitions / conventions
      • Poster coordination for the NSM´s and SD
      • Understand the Features & Benefits and prices of  products
      • Maintain Customer Relationship Management (CRM) database
      • Build customer satisfaction through post sales follow up
      • Any other duties as relevant to sales support
    • Inside Sales
      • Management of the allocated house accounts
      • Discontinued product campaigns
      • New product introduction campaigns
      • Gap product campaigns
      • Dormant account campaigns
      • Any other duties as relevant to inside sales
    • Customer Care
      • Respond to all customer queries in a timely and professional manner
      • Provide customers with solutions in the most cost effective way for Company and the Customer
      • Take ownership of all customer enquiries
      • Maintain contact with customers to build relationships and maintain customer satisfaction
      • Ask questions to better understand customers’ needs
      • Solve customer problems escalated by the Sales Support Team
      • Any other duties as relevant to customer care

 

To discuss this role contact us on 061 362000 for further details.

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